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Privacy Policy and Terms and Conditions – LoopBiz

Privacy Policy | Terms and Conditions

Privacy Policy

Effective Date: 24 June 2025

LoopBiz (loop-biz.com) is a product of UniGlobal Technologies LTD (“we”, “our”, or “us”), a company registered in England and Wales (Company Number: 15149750). We are committed to protecting your personal information and your right to privacy.

1. Who We Are

UniGlobal Technologies LTD
Website: uniglobaltechnologies.com
Email: info@uniglobaltechnologies.com

2. Information We Collect

  • Contact details (name, email, WhatsApp number, phone number)
  • Company information (name, industry, CRM setup)
  • Communications via WhatsApp (text, images, audio, video, documents)
  • Usage data (device information, IP address, browser type)

3. How We Use Your Information

We use your data to:

  • Deliver and manage our services
  • Respond to support and demo requests
  • Improve our product and user experience
  • Send updates and marketing (if opted in)
  • Ensure legal compliance

4. Legal Basis for Processing

We process your data based on consent, contract performance, legal obligations, and legitimate interests.

5. Sharing Your Information

We do not sell your data. We may share it with trusted service providers or legal authorities when necessary.

6. Data Retention

We retain data only as long as necessary for service delivery, legal compliance, and dispute resolution.

7. International Transfers

If data is transferred outside the UK/EEA, appropriate legal safeguards are applied.

8. Your Rights

You can request to access, correct, delete, restrict, or object to processing of your data. Contact us at info@uniglobaltechnologies.com.

9. Cookies

We use cookies to analyse traffic and enhance user experience. You can manage cookie preferences via your browser.

10. Security

We implement industry-standard measures to protect your data from unauthorised access and misuse.

11. Updates to This Policy

This policy may be updated periodically. Check this page for the latest version.

Terms and Conditions

Effective Date: 24 June 2025

These Terms and Conditions (“Terms”) govern your use of LoopBiz, a product of UniGlobal Technologies LTD (“we”, “our”, or “us”), Company Number 15149750, based in the United Kingdom.

1. Acceptance of Terms

By accessing or using LoopBiz, you agree to these Terms. If you do not agree, please do not use our service.

2. Eligibility

You must be 18 years or older and have the legal authority to bind your organisation to these Terms.

3. Services

LoopBiz provides AI-powered WhatsApp sales automation. Access to certain features may require a subscription.

4. User Responsibilities

  • You are responsible for your account security and activity.
  • You must not use LoopBiz for spam, fraud, or violation of WhatsApp’s policies.

5. Payments

All paid services are billed as per the plan selected. Fees are non-refundable unless explicitly stated.

6. Intellectual Property

All content, software, and branding remain the exclusive property of UniGlobal Technologies LTD. You may not copy, distribute, or reverse-engineer any part of the service.

7. Third-Party Tools

We integrate with WhatsApp and CRMs. We are not liable for issues arising from third-party platforms.

8. Termination

We reserve the right to suspend or terminate accounts that breach these Terms or applicable laws.

9. Limitation of Liability

We are not liable for indirect or consequential damages. Our total liability is limited to the subscription fee paid in the last 12 months.

10. Amendments

We may update these Terms at any time. Continued use of the service indicates acceptance of the revised Terms.

11. Governing Law

These Terms are governed by the laws of England and Wales. Disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact

If you have questions, contact us at:
Email: info@uniglobaltechnologies.com
Website: uniglobaltechnologies.com